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PazNetWorks, Inc.
Enterprise-grade Remote Support

PazNetworks provides secure cloud-based remote support and remote access software to all our customers across the globe, enabling top-notch customer support experiences. Easily establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers. Elevate your customer support experience with the industry’s best remote support solution.

Join an instant remote support session

PazNetWorks, Inc.
Self-Service Portal

Submit a request through our PazNetWorks Self-Service Portal, where a support technician will be promptly assigned to assist you. Our portal is renowned for its efficiency and user-friendly interface, ensuring a seamless experience for all your support needs.

Raise your request

24/7 Access

Manage and support devices at your convenience without time restrictions.

Streamlined your Organization

Create requests based to match your workflow. Easily locate remote departments to match your devices with the proper functionality.

Effortless Remote Request Tracking

Transfer your requests securely between your companies and remote teams with ease.

Advanced Troubleshooting

Our Dedicated teams have incredible tools to reboot remote systems and seamlessly reconnect to the session for uninterrupted support.

Enhanced Efficiency

Resolve issues faster and deliver exceptional customer service without delays.

Unattended Access

Experience seamless remote management with PazNetWorks Unattended Access Service. Simply set up any Windows or Mac computer for unattended access, and troubleshoot issues anytime—no customer presence required.

With PazNetWorks Unattended Access Service, you have the power to support your customers anytime, anywhere. Simplify your remote support process and focus on what matters—providing solutions.

24/7 Access

Manage and support devices at your convenience without time restrictions.

Streamlined Organization

Group, rename, and sort unattended computers to match your workflow. Easily locate devices with name search functionality.

Effortless File Management

Transfer files securely between your system and the remote computer with ease.

Advanced Troubleshooting

Reboot remote systems and seamlessly reconnect to the session for uninterrupted support.

Enhanced Efficiency

Resolve issues faster and deliver exceptional customer service without delays.

PazNetWorks AR Remote Assistance: Transforming Support with Augmented Reality

Introducing PazNetWorks AR Remote Assistance, powered by Zoho Lens—our cutting-edge augmented reality (AR) remote support software designed to revolutionize the way you troubleshoot and resolve issues. Whether it’s plant machinery, servers, or complex equipment, you can see and solve problems in real time, right from your desk, by accessing the remote user’s smartphone camera.

With PazNetWorks AR Remote Assistance, experience the future of support—fast, intuitive, and incredibly effective. Empower your team to resolve complex issues with confidence and ease, no matter where they are.

Provide real-time AR assistance from your mobile devices and also support end-users on a smartphone with the Zoho Lens mobile app.:

Enhanced Visual Support

Manage and support devices at your convenience without time restrictions.

Real-Time Problem Solving

Group, rename, and sort unattended computers to match your workflow. Easily locate devices with name search functionality.

Seamless Connectivity

Transfer files securely between your system and the remote computer with ease.

Versatile Applications

Reboot remote systems and seamlessly reconnect to the session for uninterrupted support.

Efficient Workflow

Resolve issues faster and deliver exceptional customer service without delays.